Refund policy

REFUND AND RETURN POLICY

Last updated: February 28, 2026

At EXPRESSION OF LOVE, all our products are made to order, especially for you. This means that each item is created after you place your order.

CUSTOM PRODUCTS

Because our products are custom-made, we do not accept returns or exchanges for incorrect size, change of mind, or color preferences, unless the product has a manufacturing defect.

MANUFACTURING DEFECTS

If you receive a product with printing defects, shipping damage, or order errors, please contact us within 7 days of receiving the product.

We offer:

Free product replacement, or
Full refund of the product value

HOW TO REPORT A PROBLEM

Email us at: expressionlovestore@gmail.com
Include clear photos of the defective product
Provide your order number
Describe the problem in detail
REFUND PROCESS

Approved refunds will be processed through PayPal
Processing time is 5-10 business days
You will receive email confirmation
EXCEPTIONS

Returns and refunds are not accepted for:

Minor color differences due to screen settings
Incorrect size selection by the customer
Delivery delays caused by incorrect customer information
Products damaged after 7 days of receipt
Change of mind after placing the order
CONTACT

For any questions regarding refunds, please write to us at: expressionlovestore@gmail.com